Privacy Policy
Last update: 01/10/2025
1. Introduction
ATMOS FZCO (“Company”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with or use our services (“Services”).
By accessing or using our Services, you consent to the data practices described in this Policy.
2. Information We Collect
We may collect personal data about you from various sources. This includes:
Information You Provide to Us:
Contact Information: Name, phone number, email address, physical address.
Professional Information: Company name, job title, and other business-related details.
Communications: Information you provide when you contact us for support, provide feedback, or communicate with us via email, WhatsApp, or other digital channels.
Payment Information: Billing details and payment information required to process transactions.
Information We Collect Automatically:
Usage Data: Information about how you interact with our website and services, such as IP address, browser type, operating system, pages viewed, and referral sources.
Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information to enhance your experience and analyze service usage.
3. How We Use Your Information
We use the data we collect for the following purposes:
To Provide and Manage Services: Deliver the consulting, technology, and digital services requested, manage client relationships, and fulfill contractual obligations.
To Communicate With You: Respond to inquiries, send updates, and provide customer support.
For Billing and Payments: Process transactions and prevent fraud.
To Improve Our Services: Analyze usage data, conduct research, and develop new products or features.
For Marketing Purposes: Send information about our services, news, or events where legally permitted. You may opt out of marketing communications at any time.
To Comply With Legal Obligations: Meet applicable legal, tax, or regulatory requirements and enforce our Terms of Service.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties.
We may share your information only in the following circumstances:
With Service Providers: Trusted vendors, partners, and contractors (e.g., payment processors, hosting services, analytics providers) who assist in operating our business. These entities are contractually required to protect your information.
For Legal Reasons: When disclosure is necessary to comply with legal obligations, court orders, or government requests.
In Business Transfers: If Atmos Tech undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
5. Data Security
We apply appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law to resolve disputes and enforce our agreements.
7. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Restrict Processing: Request limitation of data processing in certain cases.
Right to Object: Object to specific data processing activities.
Right to Data Portability: Request transfer of your data to another organization or directly to you.
To exercise any of these rights, please contact us at support@atmostech.ae.
8. Legal Compliance
Atmos Tech complies with all applicable data protection laws, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, where applicable, the EU General Data Protection Regulation (GDPR).
9. International Data Transfers
Your data may be transferred to — and processed in — countries outside your jurisdiction where data protection laws may differ.
We take all reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised “Last Update” date. We encourage you to review this page regularly to stay informed about our data practices.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at: support@atmostech.ae